Two clinicians who stayed for the education.

Registered Nurse (Adult)

Jamie Phillips RN

I qualified as an adult nurse and worked in community and palliative care before moving into learning and development. What pulled me across was noticing how much of what makes care good or poor comes down to how people were prepared, supported and led.

I have led organisational learning and clinical education for a hospice charity: writing its first clinical education strategy, moving training in-house, embedding clinical supervision, building internal leadership development, and rebuilding how learning data was structured and reported.

Before nursing I spent seven years in information systems, managing data teams and delivering system migrations. It is an unusual route into L&D, and useful—most healthcare learning problems are partly data problems.

I work on: learning strategy, leadership development, training assurance and programme design.

Registered Nurse (Adult), NMC registered
BSc (Hons) Adult Nursing, First Class

Registered Radiographer

Michelle Phillips

I trained as a radiographer and spent nearly eight years at a large NHS trust before moving into the independent sector. I worked as a senior radiographer, then as deputy manager of a busy imaging service, and now work in clinical education for a private diagnostics provider.

MRI safety is where much of my work sits. It is an area where getting the training wrong is not simply a compliance problem—it is a patient safety problem. I am interested in whether people know what to do when something is not routine.

I work on: imaging and diagnostics education, safety-critical training, competency frameworks and programme design.

Registered Radiographer, HCPC registered